CISO Retail Summit | June 20, 2017 | Convene (730 Third Avenue) - New York, NY, USA

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Tuesday, June 20, 2017 - CISO Retail Summit

7:30 am - 8:15 am

Registration and Networking Breakfast

 

8:20 am - 8:30 am

Welcome Address and Opening Remarks

Presented by:

Fred Thiel, Chairman and Chief Adviser, Thiel Advisors, Inc.

 
 

8:30 am - 9:00 am

Keynote Presentation

Get Greater Speed, Agility, and Value Through Cloud-Based Smart Manufacturing

Over the last 20 years enterprises and CIOs have focused significant resources and funding towards ERP deployments. While the ERP journey has often been challenging, it is clear today, if not obvious, that every enterprise of any scale requires an integrated system to manage its core business functions. For manufacturers, a common and comprehensive operating model has remained elusive, until now.  

Beyond the traditional manufacturing and quality requirements, the need for speed and agility to meet faster product cycle times, customer demand changes as well as the pressure of competition and continuous improvement means that the manufacturing operating system must meet the highest standards of integration, flexibility, and time to value. In short, what is required is a future ready solution.  

The rapid development of technologies across a wide range of disciplines has coalesced into Industry 4.0. While the vision of Industry 4.0 is still largely aspirational, one example is the use of big data tools to realize value from structured and unstructured data that are efficiently absorbed through traditional integration of IIoT.  

In this session, Patel will discuss how Sanmina implemented a cloud manufacturing solution to meet its demands of operations excellence and deep functionality within and across plant operations while maintaining a high level of agility and cost efficiency, quickly enable process controls, and provide data collection and visibility at specific work centers across a whole plant or even product lines that cross multiple plants. 

Takeaways:  

  • How a cloud based model provides greater speed and agility 
  • Delivering business value through a common platform and data model 
  • A future ready operations management foundation provides a competitive advantage 
  • Start small and expand based on business needs

Presented by:

Manesh Patel, Senior Vice President and Chief Information Officer, Sanmina Corporation View details

 
 
 

9:05 am - 9:35 am

Keynote Presentation

Digital Transformation - Architecting Your Digital Platform at the Edge

The digital economy is forcing enterprises to transform how they connect customers, partners, employees and operations. Today's market leaders credit their speed and business advantages to their digital platform. Equinix will discuss how an Interconnection Oriented Architecture (IOATM) with a step-by-step playbook can redefine the edge - which is where to localize delivery of cloud-supported services to your customers, employees and partners - and architect your digital platform.

Sponsored by:

Equinix View details

 
 
 

9:45 am - 10:10 am

Executive Exchange

 

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Thought Leadership

Bridging the Communications Needs of Employees and Customers

Progressive companies of all sizes are taking advantage of communication technologies to reduce IT complexity and increase employee productivity. For retailers, there is an even more important, parallel task at hand -- communicating with the highly-demanding, omnichannel customer. Whether you're a single shop, a growing franchisee, or a big box player, the unique role of IT in retail is tasked with navigating the communication paradigm for both internal and external stakeholders, with equally crucial and complex requirements. 

Join 8x8 for a look at how growing retailers are taking a deeper look at their communication technology and seeing results. 

  • Hear a case study on an expanding retailer that is deploying over 90 stores a day 
  • See how franchisers are embracing a simpler approach to centralized admin 
  • Discover news ways restaurateurs are personalizing experience through integrated contact centers, geo-location and more

Sponsored by:

8x8 View details

 
 
 

10:15 am - 10:40 am

Executive Exchange

 

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Thought Leadership

Race to Retail Digital Transformation - Business or IT?

Retail industry will go through as much transformation in the next 5 years as it did in the past 50 years. But, what kind of transformation are we talking about? What is the role of the omnichannel customer for this transformation? What are the steps IT can take to keep pace -- or be ahead of the game? In this session, we will walk through 5 key transformational tenets and brainstorm how they can impact the Retail Industry as well as the innovative steps technology can take to drive business differentiation. 

The Five Tenets Are:

  1. Frictionless experience across the Omnichannel
  2. You can be anywhere but you can ship everywhere
  3. Role of Automation and People in next-generation technology
  4. Collaborative ecosystem to drive continuous innovation
What is the fifth one you ask? Well, let us brainstorm to determine what that should be during the round table.

Sponsored by:

Red Hat View details

 
 
 

10:45 am - 10:55 am

Morning Networking Coffee Break

 

11:00 am - 11:25 am

Executive Exchange

 

Networking Session

Vendor Showcase


 

11:30 am - 11:55 am

Executive Exchange

 

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Thought Leadership

SD-WAN in a Manufacturing Environment: Addressing Global Application Performance Challenges

As operational technology and information technology converge, machine-to-machine (M2M) communications become increasingly important, and the ability to scale bandwidth quickly and cost-effectively becomes crucial. This session will cover why legacy MPLS links do not support this connectivity and how a global SD-WAN can improve the performance of data and application delivery.

Sponsored by:

Aryaka Networks, Inc. View details

 
 
 

12:00 pm - 12:25 pm

Executive Exchange

 

Networking Session

Vendor Showcase


 

12:30 pm - 1:05 pm

Networking Luncheon

 

1:10 pm - 1:35 pm

Executive Exchange

 

Think Tank

Customer Focus on Mobility - Who Needs to Prioritize This.

A very short time ago, we saw the introduction of the Internet, smartphone, and tablet. All disruptive technologies that sparked billions in new revenue and changed the way we live and communicate, along with how we work and operate on a daily basis. These technologies paved the path for what we are about to see in retail over the coming years. 

However, customers and the preferences are becoming more diverse, their expectations are growing higher, and their loyalties are at all-time lows. In the face of these dynamic market forces, building organizational customer centricity, then is essential for long-term success and this is best achieved by creating programs that equally focus on customer acquisition and customer retention. So who drives the organization to translate the voice of the people's direct feedback, social media postings etc.

Does your organization prioritize it differently across departments? Does marketing take the lead..IT leaders, or senior management? Meeting consumer expectations requires a cohesive strategy and an appropriate IT infrastructure. 

So we will have a roundtable brainstorming session around these issues.

Presented by:

Glen Holman, CIO, Adorama Camera View details

 
 
 

1:40 pm - 2:05 pm

Executive Exchange

 

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Thought Leadership

Become a Change Agent for Business Transformation

Today's modern CIO is embarking on a digital transformation journey exploring radical hybrid IT strategies and leveraging new technologies like Cloud, Social, Mobile and Big Data. However with 'keeping the lights on' legacy IT components costing nearly 90% of a typical IT budget, how can IT make powerful advancements and lead business change? 

Join this interactive session to learn how award-winning CIOs are successfully tipping the balance by liberating people, time and money from costly ongoing maintenance of their ERP systems including SAP and Oracle, to invest in strategic initiatives that create real-world competitive advantage.

Sponsored by:

Rimini Street View details

 
 
 

2:10 pm - 2:35 pm

Executive Exchange

 

Think Tank

The Business Value of RFID Every Day

Just like other emerging technologies, RFID technology will continue to evolve. Market adoption will grow as companies become familiar with this new way of sharing information and experience the bottom-line benefits and increase in efficiency it can provide. Still, as with any new business process, there are ways to make sure your company's experience with RFID is a successful one. 

Takeaways: 

  • The goal is to create an integrated data collection system that makes the most of your present business. 
  • Check and double-check your information before making any critical business decisions.  
  • Companies in all segments of the supply chain are proving the business value of RFID every day. A company can wisely use the capabilities of RFID to improve the accuracy, speed and responsiveness of your entire business operation.

Presented by:

Brian Laughlin, Director Technical Fellow, Technical Architecture/Strategic Planning, Boeing View details

 
 
 

2:40 pm - 3:05 pm

Executive Exchange

 

Executive Boardroom

The New Era of Cyber-Threats in the Retail Industry: The Shift to Self-Learning, Self-Defending Networks

From insiders to sophisticated external attackers, the reality of cyber security today is that the threat is already inside. Legacy approaches to cyber security, which rely on knowledge of past attacks, are simply not sufficient to combat new, evolving attacks, and no human cyber analyst can watch so much or react quickly enough. A fundamentally new approach to cyber defense is needed to detect and investigate these threats that are already inside the network - before they turn into a full-blown crisis.  

Discover why unsupervised machine learning is the future of defense and how the ?immune system' approach to cyber security provides retailers complete network visibility and the ability to prioritize threats in order to better allocate time and resources.

Sponsored by:

Darktrace View details

 
 
 

3:10 pm - 3:35 pm

Executive Exchange

 

Innovation Showcase

An exclusive opportunity to be exposed to the hottest new solutions providers in a quick-hit format designed to whet the appetite and spark immediate interest.

Sponsored by:

New Relic, Inc. View details

 
 

Agari View details

 
 
 

3:40 pm - 4:05 pm

Executive Exchange

 

Think Tank

Manufacturing Best Practices

Weaknesses in any segment of a manufacturer's network can threaten the integrity and availability of manufacturing production systems. Secure production environments and trusted supply chains are crucial to not only producing a sound product but also protecting sensitive information. There are many factors that may contribute to how a manufacturer implements its cybersecurity strategy, including size, industry segment, available resources and exposure points to threat actors. 

Takeaways: 

Following are some general best practices applicable to most manufacturers: 

  • Identify and protect a manufacturer's crown jewels 
  • Bolster employee awareness 
  • Assess the supply chain- The integrity of the entire supply chain, including all hardware and software components, must be analyzed and monitored

Presented by:

Tunde Oni-Daniel, Director of Information Security (CISO), Perdue Farms View details

 
 
 

4:10 pm - 4:50 pm

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Executive Visions

Facilitating Marketing Goals with Innovative Technology

The days of "first touch" attribution are long gone. Today there is an intense focus for predictable revenue results, to know customer acquisition costs (CAC) and to understand the Customer Journey. Because of the Internet, the balance of power has shifted from Brands to customers with customers able to search myriad sources of information about a company and their products before ever engaging them with a phone call or a webform. This has led to the ongoing need to follow the Customer through multiple paths including SEM, SEO, Social, Display and more. Marketers and Customer Experience professionals are working side by side with IT professionals to move from Multi-Channel marketing to Cross-Channel Marketing to now Omni-Channel Marketing. This panel of experts will discuss how critical it is for Marketers, Customer Experience and Information Technology to work closely together to ensure the production of accurate data on the Customer Journey.

Moderated by:

Fred Thiel, Chairman and Chief Adviser, Thiel Advisors, Inc.

 

Panelists:

Julia Anderson, Global CIO, Smithfield Foods, Inc. View details

 
 

Howard Pyle, SVP, Customer Experience & Design, Metlife View details

 
 

Pradeep Wahi, Chairman, ARA Inc. View details

 
 
 

4:55 pm - 5:00 pm

Thank You Address and Closing Remarks

Presented by:

Fred Thiel, Chairman and Chief Adviser, Thiel Advisors, Inc.

 
 

5:00 pm - 7:00 pm

Cocktail Reception